Our approach
We aim to:
- use clear headings and a logical page structure;
- provide meaningful labels for links and form fields;
- support keyboard navigation;
- maintain readable colour contrast;
- provide text alternatives for informative images;
- avoid relying on colour alone to communicate meaning;
- use plain language where the subject allows; and
- consider recognised web accessibility guidance when the website is reviewed or changed.
Alternative formats
If you need information from this website in a different format, use the contact form and explain what you need and the format that would help. We will consider the request and respond within a reasonable period.
Do not include sensitive employee or payroll information in an accessibility request.
Reporting an accessibility problem
If you experience difficulty using the website, please tell us through the contact form. Include:
- the page address;
- the task you were trying to complete;
- the problem encountered;
- the device, browser or assistive technology used, where relevant; and
- your preferred way for us to respond.
We review reported issues and prioritise changes according to their impact, technical feasibility and the needs of users.
Third-party services
Some linked or integrated services may be operated by third parties. Their accessibility is controlled by the relevant provider, but we welcome reports where a third-party service creates a barrier in a process we use.